Effective Date: July 13, 2026

PK Lighting (“PK Lighting,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting pklightingtx.com, requesting a quote, communicating with us, or using our services.

This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices available to you.

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone or mobile number
• Street address, city, state and ZIP code
• Property or service-location information
• Details about the lighting services you are interested in
• Appointment and scheduling information
• Information included in quote requests, messages or customer-service communications
• Records of your communication preferences and SMS consent
• Any other information you voluntarily provide
• 
  

We may also automatically collect limited technical information when you visit our website, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location
• Date and time of website activity
• Cookie and website-analytics information
• 
  

We may collect information when you:

• Complete a quote or contact form
• Request information about our services
• Schedule an estimate or installation
• Contact us by telephone, email, text message or social media
• Subscribe to email or SMS communications
• Become a customer
• Interact with our website, advertisements or online content
• Provide information to us in person
• 
  

We may use the information we collect to:

• Respond to questions and quote requests
• Provide estimates for holiday or permanent lighting services
• Schedule and confirm appointments
• Communicate about installations, service visits and project updates
• Provide customer service and warranty support
• Process and maintain customer records
• Send invoices, payment information or service-related notices
• Send marketing or promotional communications when you have provided the required consent
• Personalize and improve our website and services
• Measure website traffic and advertising performance
• Detect fraud, abuse or security incidents
• Maintain legal, accounting and business records
• Comply with applicable laws and legal obligations

PK Lighting may send informational text messages to individuals who have expressly agreed to receive them. These messages may include quote follow-ups, appointment confirmations, appointment reminders, installation updates, service notifications and customer-support communications.

PK Lighting may also send promotional text messages to individuals who have separately and expressly agreed to receive marketing communications. These messages may include seasonal promotions, special offers and information about holiday or permanent lighting services.

Consent to receive text messages is optional and is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. You may reply HELP for assistance or contact PK Lighting directly.

We do not provide mobile information to third parties or affiliates for their marketing or promotional activities. Mobile phone numbers, SMS opt-in records and messaging consent will not be sold, rented or provided to third parties for their own marketing purposes.

Service providers that operate or support our text-messaging platform may process mobile information only as necessary to deliver messages, maintain messaging records, provide customer support, prevent fraud or comply with applicable law. SMS opt-in information and consent are excluded from all other data-use categories and are not provided to outside organizations for independent use.

Opting out of SMS messages will not prevent us from contacting you through other methods when reasonably necessary to fulfill an existing service request, appointment, contract or legal obligation.

When you provide your email address, we may use it to respond to inquiries, provide estimates, communicate about services or send promotional emails when permitted.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the email or by contacting us. You may continue to receive non-promotional messages relating to an active quote, appointment, installation, transaction or customer-service matter.

Our website may use cookies and similar technologies to:

• Operate website features
• Remember user preferences
• Understand website traffic
• Measure website performance
• Improve the user experience
• Evaluate advertising and marketing campaigns
• Detect security issues

Cookies are small data files stored on your browser or device. You may adjust your browser settings to refuse or delete cookies. Disabling cookies may affect the availability or performance of certain website features.

When website information is aggregated for analytics, we use it to understand general activity and improve our website and services.

Our website may use Google reCAPTCHA to reduce spam and prevent fraudulent form submissions. Information processed through reCAPTCHA is subject to Google’s applicable privacy policy and terms.

Our website may contain links to external websites, social-media platforms or services operated by other organizations. We are not responsible for the privacy practices, content or security of external websites. You should review the privacy policies of those services before providing personal information.

We may use reputable service providers to help us operate our business and website. These may include providers that support:

• Website hosting
• Customer-relationship management
• Email delivery
• Text-message delivery
• Appointment scheduling
• Payment processing
• Analytics
• Advertising measurement
• Data storage
• Customer service
• Fraud prevention
• Professional, accounting or legal services

These providers may process information only to perform services for PK Lighting or as required by law. They are not authorized to use mobile information or SMS consent for their own marketing or promotional purposes.

PK Lighting does not sell personal information.

PK Lighting does not sell, rent or provide mobile phone numbers or SMS consent records to third parties or affiliates for marketing or promotional purposes.

We may disclose personal information when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order or legal process
• Respond to lawful government requests
• Protect the rights, property or safety of PK Lighting, our customers or others
• Investigate suspected fraud, abuse, security incidents or unlawful conduct
• Enforce an agreement or protect against legal claims
• Complete a legitimate business restructuring, merger, sale or transfer

Any successor organization would remain subject to the protections described in this Privacy Policy unless users are notified of a materially different policy.

Mobile phone numbers and SMS consent will not be transferred for the recipient’s independent marketing or promotional use.

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Provide quotes and services
• Maintain customer and warranty records
• Complete transactions
• Document communication preferences and consent
• Resolve disputes
• Prevent fraud
• Satisfy legal, tax, accounting and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, communication system, electronic storage system or internet transmission is completely secure. We cannot guarantee that unauthorized access or security incidents will never occur.

Depending on your location and applicable law, you may have the right to request that we:

• Confirm whether we possess personal information about you
• Provide access to certain personal information
• Correct inaccurate personal information
• Delete certain personal information
• Stop sending promotional communications
• Explain how certain information has been used

We may need to verify your identity before completing a privacy request. Certain information may be retained when necessary to complete a transaction, provide requested services, maintain legal records, prevent fraud or comply with applicable law.

To stop text messages, reply STOP. To stop promotional emails, use the unsubscribe option in the email or contact us directly.

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information may contact us.

Some browsers allow users to transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may still control cookies through your browser settings and exercise the communication choices described in this Privacy Policy.

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices or legal obligations.

When the policy is updated, the revised version will be posted on this page with a new effective date. Your continued use of the website after an update becomes effective constitutes acknowledgment of the updated policy.

Questions, privacy requests or concerns regarding this Privacy Policy may be submitted through the contact form on our website or by contacting:

PK Lighting
Dallas, Texas, United States
Phone: 817-975-8000
Website: pklightingtx.com